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Digital Subscription Frequently Asked Questions

Q: Why exercise yous require a subscription for digital admission?

The expenses associated with creating unique, original news content are significant. In contempo years, we have made much of our work bachelor online at no cost. The electric current economic science of our business brand this impractical, and then regular digital visitors who are not subscribers will be asked to subscribe to aid back up the cost of our important work.

If y'all are i of our customers who already pays for domicile delivery and/or online access to our Digital Replica Edition, we appreciate your ongoing support for quality local journalism. Y'all'll keep to accept unlimited admission to all our digital content as part of your subscription — just log in or activate your account.

Nosotros will keep to offer occasional visitors a limited number of free articles. If you are a regular reader — and we hope that y'all are — then yous will want to subscribe to ensure you continue to have unlimited access to the local news and information that matters to y'all.

Q: What is included in my Digital Access subscription?

The digital subscription includes:

• Unlimited, exclusive journalism from our reporters and photographers.
• Opinions and reviews from columnists and critics.
• Daily access to the Digital Replica edition, an verbal replica of what we print and produce on our presses.
• Access to our Reader Rewards programme.

Q: How much does a digital subscription cost?

Prices for unlike access levels are available on our Subscriber Services site.

Q: I accept a impress subscription. Does that work for digital all admission?

Aye! Your impress subscription includes unlimited digital access.

Q: How do I login once I have a subscription?

If you lot'd like to simplify your life with user-friendly access to your account for Subscriber Services, pecker payments, our e-edition and more, just "click here" to create an account to access the Subscriber Services portal.

Q: How practice I manage my subscription?

You can conveniently manage your subscriptions through our Subscriber Services portal, available 24/7! Click here to create your login account. You will need a valid electronic mail address and your business relationship number, telephone number attached to the account or your address number and zip code to get started.

Q: What about ad blockers?

If yous utilize an advertizement blocker on your browser, you will get a popup box preventing you to read content every time you visit. If y'all accept an advertisement blocker, you tin subscribe and keep your ad blocker to keep reading, or turn off your advert blocker to receive your free page views before nosotros require a subscription.

Q: If I am paying for admission, will I all the same see ads on the website?

Aye. Subscriptions alone exercise non cover the costs of producing quality local news, and our advertisers — many of them local businesses — provide readers with useful shopping information on deals, new products and more. Supporting these advertisers helps us provide news coverage at an affordable price. Subscribers who prefer to apply an ad blocker may do and then. Subscribers who adopt to not to see ads or apply an advert blocker will exist asked to pay for an advertising-free subscription.

Q. What is included in an advertising-free subscription?

An Ad-free, or Premium, subscription gives digital subscribers notwithstanding benefits of Digital Access also as access to OCRegister.com free of third-party digital advertisements. Exceptions apply. It does not include sponsored content in the form of articles, legal public notices, newsletter sign-up forms or straight subscription offers. Advertisements are also still displayed in email newsletters, the replica E-Edition, video players from CNN and YouTube, the mobile app, and the printed newspaper.

Q: How volition I know when I accomplish my story limit?

As you read through stories on the website, on-screen notifications will tell yous when you've reached your limit. You will exist asked to log in or subscribe once you have reached your monthly limit.

Q: When does my complimentary story access reset?

Complimentary story admission will reset every 30 days.

Q: If I go back and read an article I've already read, will that count toward my limit?

No. If you view an article yous take already read recently, it will not count again toward your limit.

Q: If I click through a photo slide prove, volition each photo I view count against my total views allowed for one month?

No, merely the first click on the very beginning photo will count.

Q: How tin can I get more information about my subscription?

Delight contact Subscriber Services at (714) 796-7777 for assistance. Call center hours are 7:00a.m. to 4:00p.thousand Monday through Fri, 7:00a.m. to ten:00a.m. Saturday and 8:00a.m. to eleven:00a.m. Sunday.

Q: What is your counterfoil and refund policy?

Yous may cancel or modify your subscription at whatever time by calling Subscriber Services at (714) 796-7777. Your counterfoil will become effective at the end of your current billing period. You will not receive a refund; your subscription access and/or delivery and accompanying subscriber benefits will continue for the remainder of your current billing period.

Q. Why am I existence asked to log in once more if I've already logged in once?

When you sign in, cookies are placed in your browser then you won't need to log in each fourth dimension yous visit. However, please note that if your browser is set not to accept third-party cookies or your browser cookies are cleared, or if you switch to a different browser or a unlike device, y'all volition need to log in over again. For example, if you have logged in on a laptop using the Chrome browser, but then use your phone to access OCRegister.com, you volition encounter popups on your phone's browser. Just click the Log In link on the popup and sign in with your email address and password. The advert-complimentary experience as well requires you lot to log in. If yous have forgotten your countersign, click the Forgot/Reset password link and follow the steps to create a new one.

Source: https://www.ocregister.com/faqdigital/

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